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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandon Miller

Brandon Miller

November 27, 2025

5  out of  5
rating by Brandon Miller
"Hannah helped me to save big in comparison to my previous policy with a different provider. She is very professional and friendly. She made the process expedient and convenient. She is just great! I can't speak highly enough about her. She is the reason I switched to State Farm. Thank you Hannah! You're the best! Highly recommended. If you're shopping around for insurance. Don't hesitate give her a call and see how much she can help you save. You won't regret it."
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Tricia Sinkuc

November 21, 2025

5  out of  5
rating by Tricia Sinkuc
"Thank you for your support through the claims process!"
We responded:
"Thank you, Tricia! I'm happy to know that our support during the claims process was helpful for you. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
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Megan Walsh

November 18, 2025

5  out of  5
rating by Megan Walsh
"Kevin was awesome! He was incredibly responsive throughout the process and made it very simple and easy! Every question I had, he answered quickly and clearly and was willing to help! Highly recommend!"
We responded:
"Thank you, Megan! I'm happy to hear that Kevin provided such responsive and clear assistance during your experience. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Megan Walsh

November 18, 2025

5  out of  5
rating by Megan Walsh
"Kevin was awesome! He offered excellent rates and was incredibly responsive throughout the entire process. Every question I had was answered quickly and clearly, and he was willing to help! Highly recommend!"
We responded:
"Hey Megan! Thank you for sharing this. Kevin will appreciate knowing his quick replies and clear explanations helped make the process easy for you. It’s great to hear you found the rate and support helpful. If you need anything with your auto coverage, we’re here for you. "
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Brittany Arcurio

November 10, 2025

5  out of  5
rating by Brittany Arcurio
"Hannah helped me out a lot with a very affordable price for insurance she was great"
We responded:
"Thank you, Brittany! I'm happy to hear that Hannah was able to assist you with finding an affordable insurance option. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Kevin Cumblidge

October 24, 2025

5  out of  5
rating by Kevin Cumblidge
"OMG! my agent was Hannah and I could not have been more pleased with the experience. She was personable, while professional. She also had the opportunity to exhibit her extensive knowledge. After listening to my non-standard circumstances, she recommended that a renters policy would more closely align with my goals even though I own my home. I had never even considered this possibility, precisely because I own my own home. In one inspired suggestion, she eliminated my concerns, expanded my coverage, and at a significant cost savings. Bravo! As for my auto policy, she shined once again, both while and by saving me half of what a had been previously paying, Once again, Bravo! She was able to win over an extremely upset old man (age only being mentioned, exactly becauae it's the source of my problem). We began with me being very upset that the quote I had requested generated an exorbitant premium based on the replacement cost of my house (understandably higher than the appraised price), but I wanted neither. I wanted a relatively low, defined total payout in the event the house were destroyed. My biggest concern was that the policy cover any property related liability. Lower coverage lower premium, or so I thought. Instead, I was seeing a situation whereby, in order to obtain the liability that I absolutely wanted, I could not go less than 100% of the cost of the house. And not at the lower appraised price, but at the even higher replacement cost-further inflating the premium. I was facing an all-or-nothing choice and I was upset. That's why her inspired suggestion made all the difference; I immediately saw the brilliance as that made everything click into place. By carefully listening to my semi-rant, she was able to identify the source of my problem and offer an elegant solution, winning me over along the way."
We responded:
"Kevin, thank you very much for sharing your experience with us! I am genuinely thrilled to hear how Hannah was able to assist you with such remarkable expertise and genuine care. Her exceptional ability to listen attentively and provide tailored solutions that meet your specific needs is truly commendable and deserves recognition. It's wonderful to know that she could effectively address your concerns and find the right coverage that suits you perfectly. If you have any more questions or require further assistance, please feel free to reach out at any time! We are always here to help you."
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McKinley Berry

October 24, 2025

5  out of  5
rating by McKinley Berry
"Hannah was very patient, helpful, and understanding with all my questions and helped me with all my needs got me the right policy that fits my needs"
We responded:
"Thank you, McKinley! I'm happy to hear that Hannah was patient and helpful in addressing your questions and finding the right policy for you. Our team is dedicated to providing personalized service, and it's great to know we met your needs. Let us know if there's anything else we can assist you with!"
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Justin Agnew

October 23, 2025

5  out of  5
rating by Justin Agnew
"Kevin was amazing. Took time to thoroughly explain and customize a plan personalized for me while being budget friendly. Truly amazing customer service from the second I walked in I felt at home!"
We responded:
"Thank you, Justin! I'm happy to hear that Kevin provided you with such personalized and budget-friendly service. It's great to know you felt at home from the moment you walked in. We’re here to help with any of your insurance needs!"
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SnPa

October 23, 2025

5  out of  5
rating by SnPa
"Spoke with Carine regarding some question about a claim. She was wonderful kind and helpful. Any time we have called the State Farm Aaron Buzzard office the staff as well as Aaron Buzzard always friendly and professional."
We responded:
"Thank you, SnPa, for sharing your experience! I'm happy to hear that Carine was able to assist you with your claim questions. Our team is dedicated to providing friendly and professional service. Let us know if there's anything else we can do for you!"
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Stewart McKinley

October 21, 2025

5  out of  5
rating by Stewart McKinley
"Kevin was great and followed through checking on everything for me"
We responded:
"Thank you, Stewart! I'm happy to hear that Kevin provided excellent service and ensured everything was taken care of for you. We appreciate your feedback and are here if you need anything else!"
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Emilee Weston

October 17, 2025

5  out of  5
rating by Emilee Weston
"Hannah helped me with auto and home owners on a new build. She was so patient with me and knowledgeable every step of the way. I highly recommend Hannah to anyone looking for insurance!!"
We responded:
"Emilee, thank you for your wonderful feedback! I'm delighted to hear that Hannah was able to assist you with your insurance needs. Her patience and expertise are truly valued here. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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2 U

October 14, 2025

5  out of  5
rating by 2 U
"Super quick and efficient! Helped me get the price where I needed it to be! Thank you Serene!"
We responded:
"Thank you! I'm glad Serene assisted you quickly. We appreciate your feedback and are here for any insurance needs. Let us know if you need anything else!"
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john murphy

October 10, 2025

5  out of  5
rating by john murphy
"Hannah was amazing. Helped me immensely. Was very knowledgeable and informative."
We responded:
"Thank you, John! I'm happy to hear that Hannah provided you with such knowledgeable and informative assistance. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Casey Notarianni

October 10, 2025

5  out of  5
rating by Casey Notarianni
"Jamie was a big help getting me set up with renters insurance for the first time and got everything sorted out in just a few minutes. I didn’t stress about a thing"
We responded:
"Thank you, Casey! I'm happy to hear that Jamie was able to assist you with setting up your insurance so smoothly. Our team is dedicated to making the process as stress-free as possible. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Gavyn S

Gavyn S

October 10, 2025

5  out of  5
rating by Gavyn S
"The agent that took my call, Hannah, was very knowledgeable and made the process of getting my vehicle insured seamless!"
We responded:
"Thanks, Gavyn! I'm happy Hannah could help and make the process smooth for insuring your car. If you have more questions or need help, feel free to reach out!"
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Terri Hale

October 9, 2025

5  out of  5
rating by Terri Hale
"The employees at Aaron Bussard's have gone out of their way to help my daughter and me change our insurance. All who work there have been friendly and caring. A special thanks goes out to Jamie Smith who helped tremendously in our attempt to cancel former insurer. Jamie was sympathetic to my frustration with that insurer and never gave up in helping me. Also, thank you to Kevin for helping my daughter and me the day we were in the Conneaut Lake office. Lots of good people looking out for their clients!! Thank you, Terri Hale"
We responded:
"Thank you, Terri! I'm happy to hear that our team, especially Jamie and Kevin, made your experience with us positive and supportive. We strive to provide friendly and caring service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Adam Vogan

October 2, 2025

5  out of  5
rating by Adam Vogan
"Great guy."
We responded:
"Thank you, Adam! I'm happy to know you had a positive experience. If you need anything else, feel free to reach out!"
Profile photo of Leiah Shongo

Leiah Shongo

October 2, 2025

5  out of  5
rating by Leiah Shongo
"Jamie was awesome and handled my claim for me and just made everything super easy for me following my accident!"
We responded:
"Leiah, thank you for your review! I'm happy to hear that Jamie made the process easy for you after your accident. Our team is dedicated to providing support when you need it most. If there's anything else we can do for you, just let us know!"
Profile photo of Aaron Cramer

Aaron Cramer

October 2, 2025

5  out of  5
rating by Aaron Cramer
"Friendly customer service and attention to detail- highly recommended. Quick response time on any inquiry. Great results."
We responded:
"Thank you, Aaron, for your glowing review! I'm pleased to hear that you appreciated our friendly customer service and attention to detail. We're grateful for your recommendation and look forward to assisting you with all your insurance needs in the future! - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
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Seamus McBride

September 30, 2025

5  out of  5
rating by Seamus McBride
"I met with the agent Cerine who has an amazing, bubbly personality; which helped make me feel welcomed and at ease. She went above and beyond in ensuring I checked all the boxes for my motorcycle insurance, while keeping the cost well within my budget. 12/10 service, 12/10 insurance rate, 12/10 would HIGHLY recommend."
We responded:
"Seamus, thank you for your fantastic review! I'm delighted to hear that Cerine made you feel welcomed and helped you find the right insurance within your budget. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Victoria Martin

Victoria Martin

September 25, 2025

4  out of  5
rating by Victoria Martin
"Casey is always very pleasant and helpful when I call. He is also willing to try and accommodate my schedule."
We responded:
"Thank you for your review, Victoria! I'm glad to hear that Casey has been pleasant and helpful when you call. We appreciate your feedback and are committed to accommodating your schedule as best as we can. If there's anything else we can assist you with, feel free to reach out!"
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Stella Kyriakakis

September 25, 2025

5  out of  5
rating by Stella Kyriakakis
"Hannah was supportive and helpful. She went above and beyond when I was dealing with the stress of some confusion while purchasing a new car. I found her response to be just what I needed during a difficult time. Thank you, Hannah!"
We responded:
"Hey, Stella! Thanks so much for sharing that Hannah was able to support you while navigating your auto insurance. It’s wonderful to know her guidance helped ease the stress during your car purchase. We appreciate you taking the time to let us know about your experience and your trust in our team. Enjoy your new ride!"
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Ben Daisley

September 24, 2025

5  out of  5
rating by Ben Daisley
"Very easy to work with. Friendly and professional staff. Claims process was a breeze. Would definitely recommend as an insurance provider."
We responded:
"Thank you, Ben! I'm happy to hear that you found our team friendly and professional. It's great to know the claims process was smooth for you. We appreciate your recommendation and are here for any future insurance needs!"
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Butch Saunders

September 23, 2025

5  out of  5
rating by Butch Saunders
"Had this lovely girl Hannah help me switch insurance company to state farm made it a great and easy experience thank you Hannah"
We responded:
"Thank you, Butch! I'm happy to hear that Hannah made your transition to State Farm smooth and enjoyable. Our team is dedicated to providing excellent service, and it's great to know Hannah delivered just that. If you need anything else, feel free to reach out!"
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William Freeze

September 22, 2025

5  out of  5
rating by William Freeze
"Hannah was very pleasant and very helpful. I felt very confident with her help.🙂"
We responded:
"Thank you, William! I'm glad to hear that Hannah was able to assist you so effectively. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"