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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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john murphy

October 10, 2025

5  out of  5
rating by john murphy
"Hannah was amazing. Helped me immensely. Was very knowledgeable and informative."
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Casey Notarianni

October 10, 2025

5  out of  5
rating by Casey Notarianni
"Jamie was a big help getting me set up with renters insurance for the first time and got everything sorted out in just a few minutes. I didn’t stress about a thing"
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Gavyn S

October 10, 2025

5  out of  5
rating by Gavyn S
"The agent that took my call, Hannah, was very knowledgeable and made the process of getting my vehicle insured seamless!"
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Terri Hale

October 9, 2025

5  out of  5
rating by Terri Hale
"The employees at Aaron Bussard's have gone out of their way to help my daughter and me change our insurance. All who work there have been friendly and caring. A special thanks goes out to Jamie Smith who helped tremendously in our attempt to cancel former insurer. Jamie was sympathetic to my frustration with that insurer and never gave up in helping me. Also, thank you to Kevin for helping my daughter and me the day we were in the Conneaut Lake office. Lots of good people looking out for their clients!! Thank you, Terri Hale"
We responded:
"Thank you, Terri! I'm happy to hear that our team, especially Jamie and Kevin, made your experience with us positive and supportive. We strive to provide friendly and caring service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Adam Vogan

October 2, 2025

5  out of  5
rating by Adam Vogan
"Great guy."
We responded:
"Thank you, Adam! I'm happy to know you had a positive experience. If you need anything else, feel free to reach out!"
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Leiah Shongo

October 2, 2025

5  out of  5
rating by Leiah Shongo
"Jamie was awesome and handled my claim for me and just made everything super easy for me following my accident!"
We responded:
"Leiah, thank you for your review! I'm happy to hear that Jamie made the process easy for you after your accident. Our team is dedicated to providing support when you need it most. If there's anything else we can do for you, just let us know!"
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Aaron Cramer

October 2, 2025

5  out of  5
rating by Aaron Cramer
"Friendly customer service and attention to detail- highly recommended. Quick response time on any inquiry. Great results."
We responded:
"Thank you, Aaron, for your glowing review! I'm pleased to hear that you appreciated our friendly customer service and attention to detail. We're grateful for your recommendation and look forward to assisting you with all your insurance needs in the future! - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
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Seamus McBride

September 30, 2025

5  out of  5
rating by Seamus McBride
"I met with the agent Cerine who has an amazing, bubbly personality; which helped make me feel welcomed and at ease. She went above and beyond in ensuring I checked all the boxes for my motorcycle insurance, while keeping the cost well within my budget. 12/10 service, 12/10 insurance rate, 12/10 would HIGHLY recommend."
We responded:
"Seamus, thank you for your fantastic review! I'm delighted to hear that Cerine made you feel welcomed and helped you find the right insurance within your budget. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Victoria Martin

September 25, 2025

4  out of  5
rating by Victoria Martin
"Casey is always very pleasant and helpful when I call. He is also willing to try and accommodate my schedule."
We responded:
"Thank you for your review, Victoria! I'm glad to hear that Casey has been pleasant and helpful when you call. We appreciate your feedback and are committed to accommodating your schedule as best as we can. If there's anything else we can assist you with, feel free to reach out!"
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Stella Kyriakakis

September 25, 2025

5  out of  5
rating by Stella Kyriakakis
"Hannah was supportive and helpful. She went above and beyond when I was dealing with the stress of some confusion while purchasing a new car. I found her response to be just what I needed during a difficult time. Thank you, Hannah!"
We responded:
"Hey, Stella! Thanks so much for sharing that Hannah was able to support you while navigating your auto insurance. It’s wonderful to know her guidance helped ease the stress during your car purchase. We appreciate you taking the time to let us know about your experience and your trust in our team. Enjoy your new ride!"
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Ben Daisley

September 24, 2025

5  out of  5
rating by Ben Daisley
"Very easy to work with. Friendly and professional staff. Claims process was a breeze. Would definitely recommend as an insurance provider."
We responded:
"Thank you, Ben! I'm happy to hear that you found our team friendly and professional. It's great to know the claims process was smooth for you. We appreciate your recommendation and are here for any future insurance needs!"
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Butch Saunders

September 23, 2025

5  out of  5
rating by Butch Saunders
"Had this lovely girl Hannah help me switch insurance company to state farm made it a great and easy experience thank you Hannah"
We responded:
"Thank you, Butch! I'm happy to hear that Hannah made your transition to State Farm smooth and enjoyable. Our team is dedicated to providing excellent service, and it's great to know Hannah delivered just that. If you need anything else, feel free to reach out!"
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William Freeze

September 22, 2025

5  out of  5
rating by William Freeze
"Hannah was very pleasant and very helpful. I felt very confident with her help.🙂"
We responded:
"Thank you, William! I'm glad to hear that Hannah was able to assist you so effectively. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Pat Firer

September 17, 2025

5  out of  5
rating by Pat Firer
"Aaron explained everything and was very helpful and kind! Would recommend him anytime!"
We responded:
"Thank you, Pat! I'm happy to hear that Aaron was able to assist you with kindness and clarity. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Monica Hansen

September 17, 2025

5  out of  5
rating by Monica Hansen
"Nice personality and very helpful and gave a nice rate on insurance"
We responded:
"Monica, thank you for your feedback! I'm happy you found our service helpful and appreciated the rate we offered. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Taylor Saxton

August 29, 2025

5  out of  5
rating by Taylor Saxton
"I had Cerine and she was awesome to work with and made things easy for me I would definitely recommend Aaron's office for any of your insurance needs"
We responded:
"Thank you, Taylor! I'm happy to hear that Cerine made your experience smooth and enjoyable. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Ty Berringer

August 26, 2025

5  out of  5
rating by Ty Berringer
"Better than allstate where you don't even get a call back for weeks at a time"
We responded:
"Hey, Ty! Thanks so much for letting us know that you’ve had a positive experience with your homeowners and vehicle coverage. We’re glad you found our service responsive and the pricing reasonable."
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Richard G. Marron (Rick)

July 31, 2025

5  out of  5
rating by Richard G. Marron (Rick)
"Very happy with their service."
We responded:
"Thank you, Rick! I'm glad to hear you're happy with our service. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Hutch F

July 3, 2025

5  out of  5
rating by Hutch F
"Casey is very helpful and informative with my insurance policies. He is great at giving me several different options that I'm looking for. Outstanding service."
We responded:
"Thank you, Hutch! I'm happy to hear that Casey has been able to provide you with helpful and informative service. It's wonderful to know that you appreciate the options he offers. We’re always here to assist with your insurance needs!"
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Jennessa Reinhart

June 22, 2025

5  out of  5
rating by Jennessa Reinhart
"Update - Hannah Wermlinger with Aaron Bussard - State Farm Insurance was truly helpful. I'm a first-time homeowner and needed coverage and she hooked me up within minutes and was willing to follow-up. It was one of the easiest steps with the whole process! Thank you Hannah! Aaron and his team are always informative and ready to help! I've had to make a couple claims due to either weather or run-ins with local wildlife and I've gotten nothing but friendly professionalism. My claims were processed and dealt with within days, and I didn't have to do much after calling my preferred services. Plus, Aaron and his team will check in and make sure I'm getting all the coverage and discounts available to me!"
We responded:
"Wow - it's great hearing reviews like this. Thank you so much Jennessa! Knowing we have been there for you when you need us is what we strive for. Providing you quick, professional and friendly service is our top priority. Thank you for being a loyal customer and I greatly appreciate you here at my agency and State Farm. Look forward to many years of serving your insurance needs!"
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Kell Bell

June 16, 2025

5  out of  5
rating by Kell Bell
"Aaron saved us tons of Money a month on car and life insurance thankful for everything they did for us!"
We responded:
"Thank you! I'm happy to hear that we were able to help you save on your insurance. We appreciate your feedback and are grateful for your trust in us. If you need anything else, feel free to reach out!"
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Darla Boca-Wimer

June 10, 2025

5  out of  5
rating by Darla Boca-Wimer
"Hannah was a rockstar in helping me get my claim submitted! Made the process less stressful."
We responded:
"Thank you, Darla! I'm so happy to hear that Hannah made your claim process easier and less stressful. Our team is dedicated to providing a smooth experience for our customers. If you need anything else, feel free to reach out!"
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Celina Rhea

June 9, 2025

5  out of  5
rating by Celina Rhea
"I called State Farm for a car insurance quote and spoke with Cerine. She was super easy to talk to and answered all my questions without making me feel pressured to commit. Really appreciated how helpful she was!"
We responded:
"Thank you for your review, Celina! I'm happy to hear that Cerine made your experience pleasant and informative. Our team strives to provide helpful and pressure-free service. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help!"
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Mar Ladebu

June 6, 2025

5  out of  5
rating by Mar Ladebu
"Cerine was supper helpful and let me know how I could be saving extra money every month vs where I am at now! Super kind and friendly"
We responded:
"Thank you for your review, Mar! I'm happy to hear that Cerine was able to assist you in finding ways to save money each month. Her kindness and friendliness are truly appreciated by our team. If you have any more questions or need further assistance, feel free to reach out!"
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Richard Bing-ham

May 28, 2025

5  out of  5
rating by Richard Bing-ham
"Fast friendly service with good prices!"
We responded:
"Thank you, Richard, for your positive feedback! I'm happy to know you appreciated the fast and friendly service, along with our competitive prices. If you have any questions or need further assistance, feel free to reach out. We're here to help!"