State Farm® Insurance Agent Aaron Bussard

"Kevin from State Farm was incredibly helpful in finding me lower rates while actually improving my coverage for both my auto and homeowners insurance. He took the time to explain my options clearly and made sure I understood exactly what I was getting. The whole process was smooth, and I never felt pressured—just well taken care of. Highly recommend working with him if you’re looking to save money without sacrificing protection."

"Hannah was wonderful in getting my quotes and setting up my new policies!"

"Absolutely the best customer service i have ever experienced. Cerine was so wonderful and personable."

"Hannah was amazing and extremely helpful!"

"Heather was super helpful with helping me get my documents in order. Very fast & kind"

"State farm and the people at conneaut lake are amazing. Fast and helpfull. Hannah was amazing to deal with. And super informative. After usaa lied and jurked me around. Dealing with Hannah was a breath of freah air. Thank you Hannah. 100% recommend"

"Heather was very friendly and informative on the phone and when I met her in person I felt like part of the family. He explained everything perfectly. I am impressed as to how courteous and professional she was. Sometimes people feel like a number but I didn't feel like that at all."

"Always “Extra-Ordinary” Customer Service at Aaron Bussard’s office in Conneaut Lake, PA. I firmly believe in giving good reviews to people who are “caught in the act of doing something good”. I called the office at 9am this morning and left a message. Heather called me back within 15 minutes. She apologized for the delay. Lol She already had pulled up my file and was ready with the answers I needed. While on the phone, Heather took time to quickly explain the details and differences in our auto coverage and which items might need updated. Heather is very knowledgeable and communicated the “insurance vocabulary” for me to understand easily. My husband & I have been loyal State Farm customers for years. Whether we call, or just drop by the office, we always feel welcome by each staff member and never rushed. By the way, meeting at this office is a breeze. Extremely convenient off-street parking in front of the office. It is very easy to enter this building.The office is always spotless, and each person is neat and professional. Each agent wants to get to know us personally and to make sure that we are comfortable to ask them any questions that we might have. Sometimes, they assist in reducing items that can save money or have become out-dated. Other times, weak coverage areas are weighed before liability becomes an issue. It is invaluable to call this office and be able to speak with “hometown staff” who know us and sincerely want to look out for us. Thank you, everyone. Keep up the good work!"

"Added a new vehicle with Heather. She was very efficient, fast and able to inform us of all the changes. A+ service!"

"I really enjoy my service with Statefarm. I worked with Hannah & when I tell you she is awesome & amazing at what she do & her customer service is phenomenal. I am pleased that she helped get renters and car insurance at an affordable price. I highly recommend... No hesitation"

"Switched my car insurance from Progressive to State Farm and am very happy with the service I've received so far. Hannah and Aaron have both been extremely friendly and helpful with all my questions and requests. I would recommend go anyone!"

"Cerine is amazing to work with for all your insurance needs!! Very patient and knowledgeable:) (Willing to explain everything to me)10/10 recommend working with her."

"What a great experience!!! It was nice to have an agent (Kevin Dodson) to take the time and go through our whole policy! After 28 years with USAA we left them and went with State Farm, better policy with better coverage at half the price! Thank you again for everything State Farm."

"Hannah is extremely competent and knowledgeable in explaining all the aspect of our policies and very friendly. Even though we only talked on the phone and not in person, she seemed to have on a smile in our conversations! We are looking foreword to a long relationship with State Farm and having Hannah as our representative. Besides that, She has saved us serval hundred dollars per year over our previous company! Thank you Hannah!"

"Cerine is the best agent I have ever had. I can be kind of a pain to deal with, asking lots of questions and wanting to know my options. After being with the gecko for 10 years, and my rates going up every year after year for a 20+ year old high-mile truck with bare minimums, I had it. After wanting to add a new car to my policy and seeing my rate nearly double, I reached out to Cerine on a recommendation and she immediately hooked me up with better coverage at a rate that smoked the small lizard and ate it for dinner. Switching was easy, she made it a no-brainer and has been quick to respond to any questions or policy changes I might come up with. She may not be my local agent, but she treats me like a "good neighbor". Highly recommend!"

"Great experience agents are very kind and knowledgeable"

"Heather has been such a great help"

"No one knows the game better than Cerine! 10/10 very insightful & helpful anyone that wants better insurance go through her fr fr!"

"Hannah was super helpful and thoroughly answered all of my questions. Highly recommend!"

"Hannah was amazing! I had such a hard time finding insurance to fill my needs and she was able to help me with great prices! She is also the nicest! I will definitely recommend her to anyone!"

"Nikki is great! So knowledgeable and understanding! Thanks for all your help!"

"Hannah took care of me. Saved me a bunch of money on car insurance. Every time I called she was right there to walk me through it. Call my girl she got you"

"In this time of modern technology and all the advancements of AI, most big companies’ customer service departments are automated, and they rarely take the time to truly listen to their customers’ genuine complaints and issues. However, there are still some dedicated and hardworking professionals who make a difference through their commitment and passion. Yes, I am talking about State Farm’s customer service agent, Hannah Wermlinger. She has all the qualities that are desperately needed in a customer service role. Above all, listening to customers and truly understanding their problems is the most vital and crucial trait and this is something she genuinely possesses. I was insured with PROGRESSIVE for the last five years, and for some reason, they never offered their best service. They were constantly trying to increase my premium, even though I have a clean driving record. Recently, I added a new family member to the authorized drivers list, and all of a sudden, they not only increased my premium by nearly 200%, but also informed me that the rate would increase even further at the next renewal (despite the new driver having a clean two-year driving history). As a result, I started looking for a new insurance company that could offer both competitive rates and strong coverage, and that’s how I came across Hannah. Right from the beginning, she was willing to listen to my concerns in detail. Initially, I assumed that like many other representatives she would simply provide standard pricing options and move on. However, throughout our conversation, she was patient, humble, and extremely attentive. By the end of the call, she not only significantly decreased the price I was previously paying but also added the new driver to all three of my vehicles. She accomplished this by carefully reviewing the system and suggesting several customized options. When I started the call, I had very typical expectations, but gradually, she changed my perspective by truly solving my problem. Ultimately, I decided to purchase bundled insurance from State Farm because of her excellent communication skills and dedication. If anyone is struggling with high premiums or difficulty getting fair pricing despite having a good driving history, I would 10000% recommend calling the Aaron Bussard Insurance Agency (State Farm) and speaking with Hannah. I wish her continued success and hope she keeps making a positive impact by restoring faith in customer service by helping many more customers like me. Note: My comprehensive insurance premium dropped from $450 to $228 for three cars with three authorized drivers 🙂"

"Very nice and helpful"

""Five-star service from Aaron Bussard’s team! Cerine was a rockstar and helped me get my car, renters, Harley, and SxS all insured quickly and at a great rate. She made the whole transition easy and stress-free. If you're looking for an agent who treats you like a person and not just a policy number, this is the place to go!""