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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christina Litwiler

Christina Litwiler

November 13, 2024

5  out of  5
rating by Christina Litwiler
"Kristen was absolutely wonderful. She went over in above in so many ways. She called me on at Saturday morning to set up my coverage when she was out of town! She is one of the many reasons I came back to State Farm. The rates are wonderful they work with you on everything. I am so happy to back with the conneaut lake location. All employees there treat all the customers with compassion and understanding. If looking for people who actually care than definitely give them a call!"
We responded:
"Christina, thank you for your wonderful review! I'm so glad to hear that Kristen went above and beyond to assist you, even on a Saturday morning. It's great to know that our team's compassion and understanding made a difference in your experience. We're happy to have you back with our Conneaut Lake location and appreciate your kind words about our service and rates. If you need anything in the future, don't hesitate to reach out! - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
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Elizabeth Kashner

October 14, 2024

5  out of  5
rating by Elizabeth Kashner
"Kristen is amazing and Aaron is awesome. They are the best they make you feel like family. They care about what you are going through. Thank you for being my agent ❤️❤️"
We responded:
"Elizabeth, thank you for your wonderful review! I'm so glad to hear that Kristen and I could make you feel like family and support you through everything. Your kind words mean a lot to us. If you ever need anything, we're always here for you. - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
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Hugh Rial

October 8, 2024

4  out of  5
rating by Hugh Rial
"I was pleasantly surprised by Kristen and everyone with Aaron Bussard -State Farm Insurance. Besides, offering me the best priced insurance for my New Used Car, Kristen explained everything and me feel truly cared for and taken care of!"
We responded:
"Thank you, Hugh, for your kind review! I'm glad Kristen and our team could provide you with the best-priced insurance for your new used car and make you feel truly cared for. We always strive to ensure our clients understand their coverage and feel supported. If you have any further questions or need assistance, please don't hesitate to reach out. - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
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Gene Sheehan

September 17, 2024

5  out of  5
rating by Gene Sheehan
"I am retired after 51 years in sales, sales and product management, and GM of a division. I want to compliment Kristin Smith on her knowledge and helpfulness in working with me, and I am not easy to work with, to obtain exactly what I wanted in my auto and home owners insurance coverage. She went above and beyond. I sincerely hope that the agency appreciates her as much as I did in getting the coverage I wanted."
We responded:
"Gene, thank you for your wonderful review! I'm grateful for your kind words about Kristin. Her knowledge and dedication are truly commendable, and I'm happy she could assist you with your auto and homeowners insurance needs. We value her contributions greatly and are glad she made your experience a positive one. If you need any further assistance, please don't hesitate to reach out. - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
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Joseph Maffeo

September 16, 2024

5  out of  5
rating by Joseph Maffeo
"Outstanding customer service. Answered all our questions we had. Asked is a lot of questions we never really thought of. Provided insight to planing for our future and end of life financial needs. Would recommend calling for insurance."
We responded:
"Joseph, thank you for your wonderful review! I'm glad we could answer all your questions and provide valuable insights for your future planning. It's great to know that our approach helped you consider aspects you hadn't thought of before. We appreciate your recommendation and are here for any further assistance you might need. - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
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Bob Schoenfeldt

September 15, 2024

5  out of  5
rating by Bob Schoenfeldt
"Great experience with Kristin, reviewing our insurance needs for auto and homeowners insurance. She saved us almost $1000 and increased our coverage."
We responded:
"Thank you, Bob, for sharing your positive experience! I'm glad Kristin could assist you with your auto and homeowners insurance needs, saving you money while increasing your coverage. We appreciate your trust in our office and are always here to help with any future needs or questions. - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
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stacey adams

September 6, 2024

5  out of  5
rating by stacey adams
"I had the pleasure of working with Kristin to get our new policies set up. She was kind, patient and quite knowledgeable. A++"
We responded:
"Stacey, I'm glad you had a positive experience with Kristin. Her kindness, patience, and knowledge are truly valued in our office. If you need any further assistance, we're here to help! - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
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Beth Nazelrod

September 5, 2024

5  out of  5
rating by Beth Nazelrod
"I have been insured by this agency for 50+ years, only the agents have changed. Kevin assisted me today with some policy changes to our vehicles, and he was knowledgeable, polite, and professional. Keep up the good work, State Farm!"
We responded:
"Beth, thank you for your loyalty over the past 50+ years! I'm glad Kevin was able to assist you with your vehicle policy changes and that you found him knowledgeable, polite, and professional. Your feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out. - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
Profile photo of William

William

August 29, 2024

5  out of  5
rating by William
"This one of the best insurance company I have found Kristen was so helpful in finding me the lowest rate from what I was paying so if anyone is looking for insurance auto/ home renter give them a call thank you"
We responded:
"William, thank you for your wonderful review! I'm glad Kristen could assist you in finding the lowest rate for your insurance needs. We appreciate your recommendation and are always here to help with auto, home, or renter's insurance. - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
Profile photo of Robert Scouten

Robert Scouten

August 29, 2024

5  out of  5
rating by Robert Scouten
"Great service, learned about valuable insurance products I was able purchase for my wellbeing!"
We responded:
"Robert, I'm glad you had a positive experience with our service and found valuable insurance products for your wellbeing! If you have any further questions or need assistance in the future, feel free to reach out. - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
Profile photo of Kelly Wright

Kelly Wright

July 23, 2024

5  out of  5
rating by Kelly Wright
"Kristen was fantastic, did all she could to find us a discount when adding our newly licensed son. Maybe the process so easy as well."
We responded:
"Hey Kelly! Thanks so much for the awesome review! I'm really glad Kristen could help you find a discount for your newly licensed son and make the process easy. If you need anything else, feel free to reach out anytime. - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
Profile photo of Jessie Brocklehurst

Jessie Brocklehurst

July 5, 2024

5  out of  5
rating by Jessie Brocklehurst
"Kristen made our insurance switch so easy! She found us incredible rates (like more than half of what we were paying!) she is super friendly and was very helpful in every ate of the way! Aaron was great explaining everything they had to offer and really individualized to our needs. I’m so happy we made the switch!"
We responded:
"Thank you, Jessie, for sharing your experience with us! We're glad to hear that Kristen and I could assist you with finding incredible rates and individualized coverage tailored to your needs. We're glad to have you as a satisfied customer and look forward to helping you in the future. Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
Profile photo of Aaron Cramer

Aaron Cramer

July 1, 2024

5  out of  5
rating by Aaron Cramer
"Great friendly customer service and attention to detail- highly recommended."
We responded:
"Thank you, Aaron, for your glowing review! I'm pleased to hear that you appreciated our friendly customer service and attention to detail. We're grateful for your recommendation and look forward to assisting you with all your insurance needs in the future! - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
Profile photo of maddie kerns

maddie kerns

May 31, 2024

5  out of  5
rating by maddie kerns
"Aaron and Kristen are both wonderful and knowledgeable! As crazy as it sounds I had a wonderful time meeting with them, understanding my insurance better. They also found the best rates for me and explained why things were changing and why it is better for me. It is always a pleasure talking to them!"
We responded:
"Maddie, your detailed feedback is truly appreciated! I'm pleased to hear that Kristin provided you with knowledgeable service and found the best rates for you. We're grateful for the opportunity to explain your insurance coverage and make sure you're well taken care of! If you ever have more questions, feel free to reach out anytime! - Aaron Bussard - State Farm Insurance Agent, Conneaut Lake, PA"
Profile photo of Katherine Kerr

Katherine Kerr

February 12, 2024

5  out of  5
rating by Katherine Kerr
"Courtney was so friendly and kind. She explained things to me simply. Made everything easy to understand. Then tgere's the great coverage & affordablw!"
We responded:
"Katherine, thank you for taking the time out of your day to leave us a review! We love hearing about how Courtney provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Steven L Warner

Steven L Warner

February 6, 2024

4  out of  5
rating by Steven L Warner
"Never been to office, all done on the phone. Pleasant on the phone to talk to?"
We responded:
"Thank you, Steven. It's good to hear you've had positive interactions over the phone. If you ever visit the office in person, it could be another positive experience. Let us know if you have any questions!"
Profile photo of Maggie Brazel

Maggie Brazel

January 24, 2024

5  out of  5
rating by Maggie Brazel
"Aaron is very knowledgeable and helpful"
We responded:
"Maggie, we truly enjoyed working with you. Thank you for placing your insurance coverage needs in our hands."
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Reed Brothers Construction

January 11, 2024

5  out of  5
rating by Reed Brothers Construction
"Courtney helped me insure my truck very quickly and communicated well with me to assure me I was getting what I needed. Thank you very much!"
We responded:
"We are grateful for the amazing review, Reed Brothers Construction! Courtney truly cares about our customers and wants to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our Aaron Bussard State Farm family!"
Profile photo of Rob Stinson

Rob Stinson

December 20, 2023

5  out of  5
rating by Rob Stinson
"Courtney Carey did a Wonderful job setting me up with Insurance, very respectful!!"
We responded:
"Rob, thank you for the shoutout for Courtney! Our office loves being your good neighbor."
Profile photo of Montanna Tornatore

Montanna Tornatore

December 8, 2023

5  out of  5
rating by Montanna Tornatore
"Emily has done an amazing job with helping me with all my questions and any issues I may come across! Such a caring and compassionate Team!"
We responded:
"Thank you for the wonderful review, Montanna! Emily is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of PJ Askey

PJ Askey

November 22, 2023

5  out of  5
rating by PJ Askey
"Aaron and his staff are always top notch. Quick response, thorough explanations, and great service! Highly recommend!"
We responded:
"We are grateful for the amazing review, PJ! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family!"
Profile photo of Matthew Davis

Matthew Davis

November 17, 2023

5  out of  5
rating by Matthew Davis
"Thank you, Emily for your professional, prompt and courteous service for our new policies!"
We responded:
"Matthew, thank you for taking the time out of your day to leave us a review! We love hearing about how Emily provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Dianne Womack

Dianne Womack

October 1, 2023

5  out of  5
rating by Dianne Womack
"You have great employees injoy doing business with them ,Courtney is great explains everything in detail"
We responded:
"Hello, Dianne! We're so happy to receive your shoutout for Courtney, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us."
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Andrew Fornal

September 28, 2023

5  out of  5
rating by Andrew Fornal
"Fast and efficient services"
We responded:
"Thank you Andrew! We greatly appreciate you here at my agency and State Farm. Always here any time you have questions."
Profile photo of Emily Hunt

Emily Hunt

September 25, 2023

5  out of  5
rating by Emily Hunt
"Emily saved me almost 100$ a month on car insurance alone. I am so happy I got to meet with her and switch insurance companies! She was very helpful, personable and welcoming! Thank you, Emily! I will recommend her to everyone!"
We responded:
"Thank you, Emily, for your positive feedback and for acknowledging the exceptional assistance provided by Emily. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."