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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randi Irwin

February 23, 2026

5  out of  5
rating by Randi Irwin
"Great experience agents are very kind and knowledgeable"
We responded:
"Hey, Randi! Thank you for taking a moment to share that you found our pricing reasonable and had a great experience with our team. We’re happy to hear our agents were knowledgeable and helpful with your auto, motorcycle, and renter's insurance needs."
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hot mess (hotmess181)

February 20, 2026

5  out of  5
rating by hot mess (hotmess181)
"Heather has been such a great help"
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Johnny Ulizzi

February 18, 2026

5  out of  5
rating by Johnny Ulizzi
"No one knows the game better than Cerine! 10/10 very insightful & helpful anyone that wants better insurance go through her fr fr!"
We responded:
"Thank you, Johnny! I'm happy to hear that Cerine provided such insightful and helpful service. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Lisa Dixon

February 17, 2026

5  out of  5
rating by Lisa Dixon
"Hannah was super helpful and thoroughly answered all of my questions. Highly recommend!"
We responded:
"Thank you, Lisa! I'm happy to hear that Hannah was able to assist you and provide the answers you needed. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Amanda Pinter

February 10, 2026

5  out of  5
rating by Amanda Pinter
"Hannah was amazing! I had such a hard time finding insurance to fill my needs and she was able to help me with great prices! She is also the nicest! I will definitely recommend her to anyone!"
We responded:
"Amanda, thank you for your wonderful feedback! I'm happy to hear that Hannah was able to assist you with finding the right insurance at great prices. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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diane mitchell

February 4, 2026

5  out of  5
rating by diane mitchell
"Nikki is great! So knowledgeable and understanding! Thanks for all your help!"
We responded:
"Thank you, Diane! I'm happy to hear that our office was able to provide knowledgeable and understanding service. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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bryan bender

February 4, 2026

5  out of  5
rating by bryan bender
"Hannah took care of me. Saved me a bunch of money on car insurance. Every time I called she was right there to walk me through it. Call my girl she got you"
We responded:
"Thank you, Bryan! I'm happy to hear that Hannah was able to assist you and help save on your insurance. We appreciate your trust in us and are always here to support you. Let us know if there's anything else we can do for you!"
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Haroon Raja

February 1, 2026

5  out of  5
rating by Haroon Raja
"In this time of modern technology and all the advancements of AI, most big companies’ customer service departments are automated, and they rarely take the time to truly listen to their customers’ genuine complaints and issues. However, there are still some dedicated and hardworking professionals who make a difference through their commitment and passion. Yes, I am talking about State Farm’s customer service agent, Hannah Wermlinger.
She has all the qualities that are desperately needed in a customer service role. Above all, listening to customers and truly understanding their problems is the most vital and crucial trait and this is something she genuinely possesses. I was insured with PROGRESSIVE for the last five years, and for some reason, they never offered their best service. They were constantly trying to increase my premium, even though I have a clean driving record. Recently, I added a new family member to the authorized drivers list, and all of a sudden, they not only increased my premium by nearly 200%, but also informed me that the rate would increase even further at the next renewal (despite the new driver having a clean two-year driving history). As a result, I started looking for a new insurance company that could offer both competitive rates and strong coverage, and that’s how I came across Hannah. Right from the beginning, she was willing to listen to my concerns in detail. Initially, I assumed that like many other representatives she would simply provide standard pricing options and move on. However, throughout our conversation, she was patient, humble, and extremely attentive. By the end of the call, she not only significantly decreased the price I was previously paying but also added the new driver to all three of my vehicles. She accomplished this by carefully reviewing the system and suggesting several customized options. When I started the call, I had very typical expectations, but gradually, she changed my perspective by truly solving my problem. Ultimately, I decided to purchase bundled insurance from State Farm because of her excellent communication skills and dedication. If anyone is struggling with high premiums or difficulty getting fair pricing despite having a good driving history, I would 10000% recommend calling the Aaron Bussard Insurance Agency (State Farm) and speaking with Hannah.
I wish her continued success and hope she keeps making a positive impact by restoring faith in customer service by helping many more customers like me.
Note: My comprehensive insurance premium dropped from $450 to $228 for three cars with three authorized drivers 🙂"
We responded:
"Thank you very much, Haroon, for taking the time to share your experience with us! I am truly delighted to hear about the exceptional service that Hannah provided during your interaction. Her dedication to understanding and thoroughly addressing your concerns truly reflects our unwavering commitment to customer satisfaction. It is fantastic to learn that she was able to offer you a solution that not only met your needs but also exceeded your expectations. We sincerely appreciate your kind recommendation and look forward to assisting you with any future insurance needs you may have. Please do not hesitate to let us know if there is anything else we can do for you!"
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Ed Burnett

January 31, 2026

5  out of  5
rating by Ed Burnett
"Very nice and helpful"
We responded:
"Thank you, Ed! I'm happy to know you found our service nice and helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Mike A K

January 29, 2026

5  out of  5
rating by Mike A K
""Five-star service from Aaron Bussard’s team! Cerine was a rockstar and helped me get my car, renters, Harley, and SxS all insured quickly and at a great rate. She made the whole transition easy and stress-free. If you're looking for an agent who treats you like a person and not just a policy number, this is the place to go!""
We responded:
"Thank you Mike. We appreciate you here at our agency and State Farm!"
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Aaron Shilling

January 29, 2026

5  out of  5
rating by Aaron Shilling
"Thanks Heather;) Always great to deal with!"
We responded:
"Thank you Aaron. We appreciate you!"
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Jennifer Lynn (Piper be witch)

January 29, 2026

5  out of  5
rating by Jennifer Lynn (Piper be witch)
"Heather was very helpful she answered all my questions. I have been State Farm for over 20 years."
We responded:
"Thank you, Jennifer Lynn! I'm happy to hear that Heather was able to assist you with all your questions. Your loyalty to State Farm for over 20 years is truly appreciated. If there's anything else you need, feel free to reach out!"
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theadore bentley

January 23, 2026

5  out of  5
rating by theadore bentley
"Hanna was so great. Got me Lowest insurance quote. Great customer service"
We responded:
"Thank you, Theadore! I'm happy to hear that Hannah provided you with excellent service and a great insurance quote. Our team is dedicated to offering top-notch customer service. If you need anything else, feel free to reach out!"
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Debra Beighley

January 8, 2026

5  out of  5
rating by Debra Beighley
"Hannah gave me a good reasonable price for home and auto insurance. She did a good job explaining everything to me and was very friendly. I give her an A-plus. And will be happy to deal with her all the time."
We responded:
"Hey, Debra! Thanks so much for letting us know that Hannah was able to give you a great price on your home and auto insurance. We’re happy to hear she explained everything clearly and made the process friendly. We appreciate your review and look forward to helping you with your insurance needs in the future."
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Alena Keefe

December 16, 2025

5  out of  5
rating by Alena Keefe
"I requested new auto quotes and Kevin helped me. He saved me almost $100 a month, made the process of getting new car insurance so simple. I hate shopping for insurance but he made it go so smoothly that I'm having him check other polices for me. He's a breath of fresh air in the insurance industry. If you need someone who is patient, takes the time to explain things, then Kevin is your man!!"
We responded:
"Hey, Alena! Thanks for letting us know about your experience requesting new auto quotes. Kevin appreciated helping you review auto insurance options, break things down clearly, and make the process easy to navigate, especially if shopping for insurance isn’t your favorite. We’re glad he could also take a look at other coverage needs, and we appreciate you choosing us."
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Brandon Miller

November 27, 2025

5  out of  5
rating by Brandon Miller
"Hannah helped me to save big in comparison to my previous policy with a different provider. She is very professional and friendly. She made the process expedient and convenient. She is just great! I can't speak highly enough about her. She is the reason I switched to State Farm. Thank you Hannah! You're the best!

Highly recommended. If you're shopping around for insurance. Don't hesitate give her a call and see how much she can help you save. You won't regret it."
We responded:
"Thank you, Brandon! I'm so happy to hear about your positive experience with Hannah. Her dedication to providing professional and friendly service is truly appreciated. It's wonderful to know she made your transition to State Farm smooth and beneficial. If you ever need anything else, feel free to reach out!"
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Tricia Sinkuc

November 21, 2025

5  out of  5
rating by Tricia Sinkuc
"Thank you for your support through the claims process!"
We responded:
"Thank you, Tricia! I'm happy to know that our support during the claims process was helpful for you. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
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Megan Walsh

November 18, 2025

5  out of  5
rating by Megan Walsh
"Kevin was awesome! He was incredibly responsive throughout the process and made it very simple and easy! Every question I had, he answered quickly and clearly and was willing to help! Highly recommend!"
We responded:
"Thank you, Megan! I'm happy to hear that Kevin provided such responsive and clear assistance during your experience. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Megan Walsh

November 18, 2025

5  out of  5
rating by Megan Walsh
"Kevin was awesome! He offered excellent rates and was incredibly responsive throughout the entire process. Every question I had was answered quickly and clearly, and he was willing to help! Highly recommend!"
We responded:
"Hey Megan! Thank you for sharing this. Kevin will appreciate knowing his quick replies and clear explanations helped make the process easy for you. It’s great to hear you found the rate and support helpful. If you need anything with your auto coverage, we’re here for you.
"
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Brittany Arcurio

November 10, 2025

5  out of  5
rating by Brittany Arcurio
"Hannah helped me out a lot with a very affordable price for insurance she was great"
We responded:
"Thank you, Brittany! I'm happy to hear that Hannah was able to assist you with finding an affordable insurance option. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Kevin Cumblidge

October 24, 2025

5  out of  5
rating by Kevin Cumblidge
"OMG! my agent was Hannah and I could not have been more pleased with the experience. She was personable, while professional. She also had the opportunity to exhibit her extensive knowledge. After listening to my non-standard circumstances, she recommended that a renters policy would more closely align with my goals even though I own my home. I had never even considered this possibility, precisely because I own my own home. In one inspired suggestion, she eliminated my concerns, expanded my coverage, and at a significant cost savings. Bravo!

As for my auto policy, she shined once again, both while and by saving me half of what a had been previously paying, Once again, Bravo!

She was able to win over an extremely upset old man (age only being mentioned, exactly becauae it's the source of my problem). We began with me being very upset that the quote I had requested generated an exorbitant premium based on the replacement cost of my house (understandably higher than the appraised price), but I wanted neither. I wanted a relatively low, defined total payout in the event the house were destroyed. My biggest concern was that the policy cover any property related liability. Lower coverage lower premium, or so I thought. Instead, I was seeing a situation whereby, in order to obtain the liability that I absolutely wanted, I could not go less than 100% of the cost of the house. And not at the lower appraised price, but at the even higher replacement cost-further inflating the premium. I was facing an all-or-nothing choice and I was upset. That's why her inspired suggestion made all the difference; I immediately saw the brilliance as that made everything click into place.

By carefully listening to my semi-rant, she was able to identify the source of my problem and offer an elegant solution, winning me over along the way."
We responded:
"Kevin, thank you very much for sharing your experience with us! I am genuinely thrilled to hear how Hannah was able to assist you with such remarkable expertise and genuine care. Her exceptional ability to listen attentively and provide tailored solutions that meet your specific needs is truly commendable and deserves recognition. It's wonderful to know that she could effectively address your concerns and find the right coverage that suits you perfectly. If you have any more questions or require further assistance, please feel free to reach out at any time! We are always here to help you."
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McKinley Berry

October 24, 2025

5  out of  5
rating by McKinley Berry
"Hannah was very patient, helpful, and understanding with all my questions and helped me with all my needs got me the right policy that fits my needs"
We responded:
"Thank you, McKinley! I'm happy to hear that Hannah was patient and helpful in addressing your questions and finding the right policy for you. Our team is dedicated to providing personalized service, and it's great to know we met your needs. Let us know if there's anything else we can assist you with!"
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Justin Agnew

October 23, 2025

5  out of  5
rating by Justin Agnew
"Kevin was amazing. Took time to thoroughly explain and customize a plan personalized for me while being budget friendly. Truly amazing customer service from the second I walked in I felt at home!"
We responded:
"Thank you, Justin! I'm happy to hear that Kevin provided you with such personalized and budget-friendly service. It's great to know you felt at home from the moment you walked in. We’re here to help with any of your insurance needs!"
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SnPa

October 23, 2025

5  out of  5
rating by SnPa
"Spoke with Carine regarding some question about a claim. She was wonderful kind and helpful. Any time we have called the State Farm Aaron Buzzard office the staff as well as Aaron Buzzard always friendly and professional."
We responded:
"Thank you, SnPa, for sharing your experience! I'm happy to hear that Carine was able to assist you with your claim questions. Our team is dedicated to providing friendly and professional service. Let us know if there's anything else we can do for you!"
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Stewart McKinley

October 21, 2025

5  out of  5
rating by Stewart McKinley
"Kevin was great and followed through checking on everything for me"
We responded:
"Thank you, Stewart! I'm happy to hear that Kevin provided excellent service and ensured everything was taken care of for you. We appreciate your feedback and are here if you need anything else!"